Shipping policy

Shipping Policy

Last updated: September 15, 2026

Thanks for shopping with Full-Yield Trading Co. We make, customize, and curate goods for people who prefer things with a little more character.

Order Processing

Processing times vary depending on the product.

Full-Yield-made and customized items may require additional production time before shipment. Estimated processing times are provided on the applicable product page whenever possible.

Ready-to-ship items are generally processed as quickly as possible after your order is placed.

Orders placed on weekends or holidays may begin processing on the next business day.

Curated Partner Products

Some products sold through Full-Yield Trading Co. are fulfilled by selected partner suppliers through Shopify Collective.

These products may ship directly from the partner rather than from Full-Yield Trading Co. As a result:

  • Partner products may have different processing and delivery times.
  • Items from the same order may arrive in separate packages.
  • Separate tracking numbers may be provided for different shipments.
  • Packaging may vary depending on the fulfillment location.

We select partner products that we believe fit the Full-Yield brand and customer experience, but shipping operations for those products are handled by the applicable supplier.

Shipping Rates

Shipping charges, when applicable, are calculated and displayed at checkout before payment is completed.

Certain products or promotions may qualify for free shipping. Any free-shipping offer will be clearly displayed at checkout or on the applicable product page.

Delivery Estimates

Delivery estimates shown at checkout begin after the order has been processed and shipped.

Carrier delivery estimates are not guaranteed. Delays may occur because of weather, carrier disruptions, holidays, high shipping volume, or other circumstances outside our control.

Once an order has been transferred to the carrier, Full-Yield Trading Co. cannot guarantee an exact delivery date.

Tracking

When tracking information is available, it will be sent to the email address or contact information provided with your order.

For orders containing multiple products or products fulfilled from different locations, you may receive more than one tracking number.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error, contact us as soon as possible. We will make reasonable efforts to correct the address before shipment, but we cannot guarantee changes once an order has entered production, fulfillment, or carrier possession.

Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility.

Lost, Delayed, or Missing Packages

If your tracking information shows unusual delays or your package appears to be lost, contact us and we will help investigate the shipment.

If tracking shows a package as delivered but you cannot locate it, please first:

  • Check around the delivery location.
  • Ask household members or neighbors.
  • Check with your local carrier or delivery office.
  • Allow a short period of time, as some carriers mark packages delivered shortly before final delivery.

We will assist where we can, but replacement or refund eligibility may depend on the circumstances of the shipment and the carrier's investigation.

Damaged Shipments

If your order arrives damaged, please contact us promptly and include:

  • Your order number
  • A description of the damage
  • Clear photographs of the product
  • Photographs of the shipping packaging, if available

Please keep the item and packaging until we have reviewed the issue.

Multiple Shipments

Because Full-Yield Trading Co. sells both goods produced by us and goods supplied by selected partners, a single order may be divided into multiple shipments.

You will not necessarily receive every item in the same box or on the same day.

This is normal and does not mean part of your order was forgotten.

International Shipping

International shipping availability is determined at checkout based on the destination and the products in your order.

International customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless otherwise stated at checkout.

Customs processing may also cause additional delivery delays.

Questions About Your Shipment

If something looks wrong, tell us.

Full-Yield Trading Co.
Email: cjohnston@fullyieldtrading.com

Please include your order number whenever possible so we can locate the order quickly.